With the changes in global hiring scenario, resume fraud in India is on the rise. As per the annual trends report by AuthBridge, a background verification and talent assessment firm, the overall discrepancy rate in last three years is 20.11 per cent, that is, around 1 in 5 job applicant has given certain wrong information in his/her resume or job application.
In 2012, ex-Yahoo CEO Scott Thompson was dismissed from the organisation for lying in his resume! The inability to find high salaried jobs push people to create fake CVs.
According to AuthBridge, incorrect tenure at the previous company has consistently been the largest reason for resume discrepancy. When it comes to education checks, fake or forged documents submitted by candidates has been the biggest reason for discrepancy.
The top five sectors in terms of reflecting discrepancy of higher than 20 per cent are telecom, hotels/travel, recruitment services, retail and pharma. On the other hand, financial services, e-commerce, IT/ITes, software and insurance sectors have shown consistent improvement.
It is interesting to note that these sectors were among the firsts to adopt background screening as a part of recruitment process.
Here, have a look at some interesting instances when candidates lied in their resumes, but got caught. A word of caution, do not get inspired by these.
1) When a leading IT solutions company almost hired a person with a manufactured IIM-A degree The incumbent produced an illustrious educational and experiential background with a degree from India’s leading business school. However, the applicant’s blatant lack of professional communication skills did not go down well with the educational record that he had produced. On verification, it was revealed that the IIM-A degree that he had brought to the table was fake.
2) An existing employee of 2 years was verified. During verification with one ex-employer it was revealed that the candidate being verified was no longer alive. Further enquiry revealed that the employee had been living under her dead sister’s identity since taking up the job. Offer had been made to a candidate who died due to pneumonia before date of joining.
3) When a telecommunications giant got the background of its CXO verified The applicant’s online profile and his resume details did not match, which led to further investigation. Extensive research indicated financial impropriety in his past work experience along with other integrity issues.
4) When a leading exporter of known global brands got the background verified for a person in a leadership role. The verification process revealed deviance in tenure one of the incumbent’s previous organisations, fake employment with an international brand, forger chartered accountant membership and approximately 60 per cent inflated CTC.
5) Verification of fresh agents for a leading BPO revealed that most candidates had their previous employment with the same company. A physical verification of the previous employer revealed that it was a 5’ x 5’ mobile repair shop and the owner was responding to the verification calls. Further investigation revealed that the recruitment agency and the mobile repair shop owner were in cahoots with the candidates in showing their previous experience of 3-4 months.
6) Kumar (name changed) was fired from a Delhi-based company because his boss, Dilip (name changed), was not happy with his performance. Before leaving, Kumar stole several of his boss’ personal documents including certificates from prestigious universities, and used these to apply for a job using a new identity: that of his former boss, Dilip. Impressed, a company made him a lucrative offer. When the verifier contacted Kumar’s previous company, he was surprised to find that ‘Dilip’ (Kumar’s new identity) was still a partner there. Kumar’s former employers even gave the verifier a photograph of the real Dilip. The to-be employers immediately withdrew their offer to Kumar.